Categories
Beach
1 Are there any facilities available on the beach near the hotel?
Yes, Playa Norte and other nearby beaches offer facilities such as beach chairs, umbrellas, restrooms, and beachfront bars and restaurants.
2 Is Playa Norte suitable for families?
Absolutely, Playa Norte is known for its calm, shallow waters, making it an ideal spot for families with children.
3 Are there any beach activities available at Cuxos and Charlies?
Yes, guests can enjoy various beach activities including snorkeling, swimming, beach volleyball, and sunbathing.
4 What are the best beaches to visit near Cuxos and Charlies?
Playa Norte, El Cocal Beach, and Playa Centro are among the top beaches near Cuxos and Charlies, offering crystal-clear waters and soft white sands.
Hotel
1 Is Wi-Fi available throughout the hotel?
Yes, free Wi-Fi is available for guests in all areas of the hotel.
2 What dining options are available at the hotel?
The hotel features a beachfront restaurant and bar where guests can enjoy a variety of meals with a view of the Caribbean Sea.
3 Does Cuxos and Charlies offer airport shuttle service?
Yes, the hotel provides a paid airport shuttle service for guests.
4 What room types are available at Cuxos and Charlies?
The hotel offers various room types including King Size Deluxe, Queen Size Deluxe, Family Rooms, and Penthouse Suites with pool and terrace.
Payment
1 What payment methods are accepted at Cuxos and Charlies?
The hotel accepts major credit cards, including Visa, MasterCard, and American Express. Cash payments are also accepted.
2 Is a deposit required when booking a room at Cuxos and Charlies?
Yes, a deposit is typically required to secure your booking. The amount may vary depending on the room type and booking conditions.
3 Are there any additional fees or taxes when booking a room?
Yes, additional fees and taxes may apply. It’s advisable to check the booking details for a breakdown of all charges.
4 What is the hotel’s cancellation policy regarding payments?
The cancellation policy varies depending on the booking rate and date. Review the specific terms and conditions at the time of booking for detailed information.
Services
1 Does the hotel provide laundry services?
Yes, laundry services are available for guests. Additional charges may apply.
2 Does the hotel offer any recreational activities or tours?
Yes, the hotel can arrange various recreational activities such as snorkeling, diving, and island tours.
3 What amenities are available at Cuxos and Charlies?
Amenities include beachfront access, a restaurant and bar, room service, free Wi-Fi, airport shuttle service, and a concierge service.
Terms and conditions
1 What are the check-in and check-out times at Cuxos and Charlies?
Check-in is typically from 3:00 PM, and check-out is until 12:00 PM. Specific times can be confirmed with the hotel.
2 What is the hotel’s policy on extra beds or cribs?
Extra beds and cribs are available upon request and are subject to availability. Additional charges may apply.
3 What is the hotel’s smoking policy?
The hotel has designated smoking areas. Smoking in non-designated areas, including rooms, may incur penalties.
4 Can I make changes to my reservation after booking?
Changes to reservations can usually be made depending on availability and the terms of your booking. It is best to contact the hotel directly for assistance.
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